FAQ

This has been explained in detail elsewhere on this site. Check the section on How it works or see our video. These explain how Zienix is different from these shared platforms.

We offer a range of payment options to our customers. These depend on your specific situation including cash position, number of sites required and the size of your operation. To give an indication you can get started with this system for as little as 40p per received order.

 

In short, we price our product in such a way that your cash-flows are not strained and you make a healthy return on the money you invest in our system.

Our advice would be against this. While most of your online sales will be commission-free once you implement Zienix, there may be the odd sale or two that may still come from the shared platform.

 

Furthermore, some of our clients are noticing their customers switching to ordering directly from their Takeaways than going via the shared platform(s). So the clever way is to use Justeat, Ubereat and Deliveroo as marketing platforms for their Takeaways

This is a very important question. Zienix is an end-to-end online marketing system. To draw the full benefits of this system, you need to consciously build your takeaway brand. This in turn will help you grow your customer base. Apart from serving top quality food, the following are the important components of online brand building:

  • Excellent service including prompt handling of orders and attending to customer complaints.
  • Smart social media presence.
  • Implementation of rewards points and coupons.
  • Email marketing

 

Together, these will help you add more and more customers and thus stay ahead of your competition. Additionally, improving your site’s visibility on search engines like Google will require the adoption of search engine optimisation techniques.

Absolutely. When you implement Zienix, we also set up a mobile site with all features. This ensures that people who access your site from mobile devices can order their food hassle-free from you.

 

You also have the option to add Zienix mobile application to your Takeaway for Android and Apple operating systems.